What is this?

We provide a FREE nationwide collection service for any damaged or broken devices in need of repair or servicing.

Why should I use your Free collection service?

If you are too busy to call to us in person, or if you live too far from our repair centers to make it in, you can use this convenient service, because we want to make things easier for you.

That sounds great; How do I apply for this?

It couldn’t be simpler. All you have to do is fill out a short form with the details of the device, and the problem you’re having with it, and a courier will collect it from you within 24 hours (Monday to Friday).

Which Courier Should I expect?

DPD Couriers, one of the largest in the country, will call you within 24 hours of completing the form and arrange a convenient time to collect it from you.

What happens after they collect my device?

From the moment DPD collect it, your device is 100% insured and trackable while on it’s way to us. As soon as it gets here, you will be contacted by the person handling your repair, just to let you know that one of our engineers is starting his diagnostics, and to confirm the issues you were having.

Is there anything else I need to know?

Being able to track your device doesn’t end with DPD. We provide a unique customer login to you as soon as we receive your device so that you can check on the status of your repair, or leave us comments and any queries you may have. Also, the customer should be aware that although we provide a free collection service, there is a €13.50 fee for delivery back once repair completed.

Great, Can we get started?

Of course! Just follow this link to our repair request section to get started, and have your device back, as good as new, in no time. We’ve even included some packaging instructions for you, to really take the headache out of having a broken device!