This website is operated by Trax, with registered addresses at: Unit 1, Laois Shopping Centre, Portlaoise, Co. Laois, R32 NH74 & Unit 14, The Bridge Shopping Centre, Tullamore, Co. Offaly, R35 P7E2, Ireland. Throughout the site, the terms “we”, “us” & “our” refer to Trax.
Trax offers this website, including all information, tools & services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies & notices stated herein.
By visiting our site &/or purchasing something from us, you engage in our “Service” & agree to be bound by the following terms & conditions (“Terms of Service”, “Terms”), including those additional terms & conditions & policies referenced herein &/or available by hyperlink. These Terms of Service apply to all users of the site including, without limitation, users who are browsers, vendors, customers, merchants, &/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms & conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates &/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of, or access to, the website following the posting of any changes constitutes acceptance of those changes.
This policy is effective from 31/1/2022.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence & you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Service(s).
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted & involve (a) transmissions over various networks; & (b) changes to conform & adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only & will not limit or otherwise affect these Terms.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only & should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timelier sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current & is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Prices for our products are subject to change without notice.
We reserve the right, without notice, to modify or discontinue the Service (or any part or content thereof) at any time.
We shall not be liable to you or any third-party for any modification, price change, suspension or discontinuance of the Service.
Certain products may be available exclusively online through the website. These products may have limited quantities & are subject to return or exchange only according to our Returns Policy.
We have made every effort to display as accurately as possible the colours & images of products that appear on our store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sale of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantity of any product that we offer.
All descriptions of products &/or product pricing is subject to change at any time without notice; at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Listed repair times are averages. They are provided for informational purposes only. They should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timelier sources of information.
Average repair times combine all stores &/or repair types. Individual repair times vary. As we operate a ‘walk-in’ service, repairs take longer during busy periods.
The repair type & cost estimate that is given is based on our technician’s initial assessment. Other problems may be identified once repair work commences. Other costs may arise. We will attempt to contact you to discuss any additional costs before repair work starts.
Repair parts include a 3-month warranty. Screen repairs include a 12-month warranty. The warranty does not cover physical damage, accidental or otherwise, after a repair is complete.
The use of our repair service may void your original manufacturer’s warranty. If you would like to avoid this, please take your device directly to the manufacturer. The warranty is linked to a specific device as identified by its unique IMEI or serial number; & to a specific customer as identified by the records on our system. The warranty will cover the customer for any reoccurrence of the original fault, & for the part replaced / repaired, only; however, if additional faults arise, they will not be covered under the terms of said warranty. Furthermore, the warranty will not cover accidental damage, nor will cover extend in the event the device changes ownership.
Depending on the type of repair, a device may not look exactly “as new” once a repair is complete.
Trax is not responsible for any other faults that occur to a device, during or after a repair.
Trax is not responsible for any data loss to a device that is repaired. It is the customer’s responsibility to ensure that all data is backed up prior to the commencement of repair work.
Any items left for repair that are not reclaimed after 3 months will be disposed of.
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, &/or orders that use the same billing &/or delivery address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail &/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete & accurate purchase & account information for all purchases made at our store. You agree to promptly update your account & other information, including your e-mail address & credit card number(s) & expiration date(s), so that we can complete your transaction(s) & contact you as needed.
We reserve the right, for fraud prevention &/or KYC (Know Your Customer) compliance purposes, to request that a customer completes additional verification measures, online &/or in-store, for repair bookings & product sales, including, but not limited to:
Providing a valid proof of identity document (Passport, etc.)
Completing Chip & PIN verification in-store (via the payment card used to book the repair / order online).
We may provide you with access to third-party tools which we neither monitor nor have any control nor input.
You acknowledge & agree that we provide access to such tools “as is” & “as available” without any warranties, representations or conditions of any kind, & without any endorsement. We shall have no liability whatsoever arising from, or relating to, your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk & discretion, & you should ensure that you are familiar with, & approve of, the terms said tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services &/or features through the website (including, the release of new tools & resources). Such new features &/or services shall also be subject to these Terms of Service.
Certain content, products & services available via our Service may include material from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy & we do not warrant, & will not have any liability or responsibility for, any third-party material or website, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies & practices & make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
If, at our request, you send certain specific submissions (for example contest entries), or without a request from us you send creative ideas, suggestions, proposals, plans, or other material, whether online, by e-mail, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate & otherwise use in any medium any comments that you forward to us. We are & shall be under no obligation to (1) maintain any comments in confidence; (2) pay compensation for any comments; or (3) respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine at our sole discretion is unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make & their accuracy. We take no responsibility & assume no liability for any comments posted by you or any third-party.
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product delivery charges, transit times & availability. We reserve the right to correct any errors, inaccuracies or omissions, & to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date implied in the Service, or on any related website, should be taken to indicate that all information in the Service, or on any related website, has been modified or updated.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
We do not guarantee, represent or warrant that your use of the Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service, & all products & services delivered to you through the Service, are (except as expressly stated by us) provided “as is” & “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, & non-infringement.
In no case shall Trax, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation; lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend & hold harmless Trax & our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns & employees, harmless from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or rights of a third-party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, & the unenforceable portion shall be deemed to be severed from these Terms of Service; such determination shall not affect the validity & enforceability of any other remaining provisions.
The obligations & liabilities of parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless & until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use the Service, or when you cease using our site.
If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice & you will remain liable for all amounts due up to & including the date of termination; &/or accordingly may deny you access to the Service (or any part thereof).
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service & any policies or operating rules posted by us on this site or in respect of the Service constitutes the entire agreement & understanding between you & us & govern your use of the Service, superseding any prior or contemporaneous agreements, communications & proposals, whether oral or written, between you & us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
These Terms of Service, & any separate agreement(s) whereby we provide you services, shall be governed by, & construed, in accordance with the laws of the Republic of Ireland.
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates & changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of, or access to, our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
If you have a question or complaint regarding our Terms of Service, please e-mail: firstname.lastname@example.org or write to:
Trax Store – Portlaoise
Unit 1, Laois Shopping Centre
Portlaoise, Co. Laois
Trax Store – Tullamore
Unit 14, The Bridge Shopping Centre
Tullamore, Co. Offaly